Anti-Social Behaviour
Bracknell Forest Homes does not tolerate incidents of anti-social behaviour and takes reports of anti-social behaviour very seriously. To report an incident of anti-social behaviour contact the lead anti-social behaviour officer on 0800 692 3000. You can also contact us out of hours to report anti-social behaviour using the same freephone number or 01344 382800. Please click here to view the anti-social behaviour policy.
Please click here to complete an online anti-social behaviour report form.
Please click here for the anti-social behaviour leaflet.
Please click here for information about mediation.
Please click here to view section 5 of the tenant handbook for information.
Please click here to view section 6 of the leaseholder handbook.
You can also download an anti-social behaviour diary for by clicking here. This form will help you to record incidents and will help your housing officer collate information and consider appropriate action.
Support and information about domestic violence
Domestic violence is the single most quoted reason for becoming homeless. One study found that 40% of all homeless women stated domestic violence as a contributor to their homelessness (Shelter, 2002). Please click here to find information about support and advice we can offer if you are experiencing any form of domestic violence.
Other useful contacts
If you have experienced anti-social behaviour you may wish to contact one of the organisations listed below for support or advice.
- Thames Valley Police 0845 8505505
- Thames Valley Police Domestic Violence Unit 01344 823481
- Victim Support 01344 411411
- Berkshire Womens' Aid 01189 504003
- Citizens Advice Bureau 0844 4994107
Please click below to find information from other websites
What do we do to reduce anti-social behaviour?
Bracknell Forest Homes is showing its commitment to keeping neighbourhoods safe and pleasant for customers by tackling anti-social behaviour. In the past year we have:
- Worked with young people to offer new opportunities and exciting challenges, for example producing a radio show and visiting Oakwood Youth Challenge
- Brought communities and partners together at estate action days in Harmans Water and Birch Hill for local people to meet and create a sense of pride in the
neighbourhoods - Worked with partners, including the Council and Police, to reduce anti-social behaviour. This has included installing CCTV, joint visits and high visibility working on
estates and tackling hot spot areas where anti-social behaviour has been reported - Interviewed people who used to be perpetrators or victims of ASB to find out their experiences and make improvements to our service. This has included training for all housing staff, enhanced procedures and reporting and recording of incidents
- Enhanced extra information for customers, which includes leaflets and support for people who experience anti-social behaviour
- Used a range of means to tackle anti-social behaviour, including mediation, acceptable behaviour contracts, good neighbour agreements and as a last resort,
injunctions, court action and eviction.
From September 2009 to January 2010, we have evicted two tenants for anti-social behaviour and have successfully obtained a court order on a third case. Bracknell Forest Homes is creating a strategy to set out plans for community development and this will be launched in summer 2010. This strategy will support work to reduce anti-social behaviour by creating opportunities for people, creating a sense of belonging and developing places and spaces to take pride in. The housing association has also signed up to the “Respect Standard”, which was launched in 2006 for public services to deal with anti-social behaviour and its causes. Please click here for more information about the "Respect Standard".
